THE MICHIGAN LIFELINE AND LINK-UP AMERICA PROGRAM

(Managed by Lifeline Administration Service)

1-866-321-2323

Universal Service Discounts for Low Income Consumers

:: Download an application ::

WHAT IS LIFELINE?

• The Lifeline Telephone Assistance Program attempts to make telephone service more affordable for low-income households throughout Michigan.

• Lifeline Service is a residential basic local exchange service offering available only to qualifying low-income consumers for which the consumers pay reduced charges.

BENEFITS

• There are three primary benefits available to qualifying consumers:

• Reduced Charges-There is a monthly discount in local telephone service charges. In most cases, the discount is $11.25 per month. For customers aged 65 or older, the discount is $12.35 per month.

• Option to Elect Toll Blocking in Lieu of a Service Deposit- This is an option to block out-going long distance service, free of charge. If the qualifying low-income consumer voluntarily elects toll blocking, the telephone company will not collect a service deposit in order to initiate Lifeline Service.

• Reduction in Local Telephone Line Installation Service Charges-Pursuant to the Link-Up America Program, a qualifying customer receives a 50% reduction up to $30 on local telephone line installation service charges. There is also an interest free deferred payment schedule for up to one year for connection charges up to $200.

ELIGIBILITY

• Lifeline Service is available to certain low-income consumers whose household income does not exceed 150% of federal poverty standards.

• The maximum income amount varies depending on the number of people in the household.

2010 INCOME GUIDELINES

*Add $5,616 annually ($468 monthly) for each additional household member.

For more information, please call 1-866-321-2323.

Lifeline Administration Service processes applications on behalf of Waldron Telephone Company

• We do not process applications for AT&T or Verizon.

• To contact AT&T, please call 1-800-621-8650.

• To contact Verizon, please call 1-800-483-4000.